We firmly stand by the quality of our products and offer a 5 year construction guarantee on all of our models. In the unlikely event of any problems with your order which relate to a manufacturing fault, we will be more than happy to resolve this for you as swiftly and painlessly as possible.
Each of our models are designed to offer timeless style and with exceptional craftmanship to ensure they are well enjoyed for years to come.
Sustainable
We are aware that so much more needs to be done to help protect our planet, our sustainability journey is only just beginning, however we feel that we have a responsibility to support our customers in making eco-friendly choices.
When designing new products we do so with an environmentally conscious view, our first step has been to ensure that all wood used is either FSC certified solid beech or oak from sustainable forestry.
All of our products are custom made to order as they are bespoke to you and your vision, your Design Advisor will provide an estimated lead time to you upon ordering. Lead times from placement of order to delivery are from 12 weeks, dependent on Model, fabric selection, demand, seasonal holidays, stock and availability. Awaiting your order is such an exciting time, therefore we endeavour to lovingly create your bespoke products and deliver with care in a timely manner, keeping you updated along the way.
White Glove Home Delivery Service
We have a highly skilled, professional in-house delivery team who will deliver your items with care. Your order will be brought into your ground floor room of choice, unpacked, placed in situ and all packaging taken away; leaving you to relax and enjoy the comfort and luxury of your bespoke designs.
