Delivery information

Lead time…
 

Made to order -  We aim to deliver to you from, within 6-8 weeks, from when you receive your order confirmation.

 

Express delivery / Stock products – We aim to deliver Chair Studio & Ex Display items to you within 15 working days from receiving your order, although 24hr – 48hr delivery options may be available subject to size and destination of your order but may incur additional charges. Fabulous Footstools can be delivered within 3 working days although some remote destinations might exceed this.
 

What happens next?
 

Made to order - Once you’ve placed your order we check all details thoroughly, order fabrics and process onto our production schedule. We will then send you a confirmation email stating your order has been processed and will let you know a date we will next be in touch to discuss your delivery.
 

When your order is almost ready, a member of our team will contact you to discuss and arrange a convenient delivery date.
 

Express delivery / Stock products – Once we have received your order we will contact you to discuss your delivery options and arrangements with you.
 

Who’s delivering my order?
 

TCP Home Delivery Service – we arrange and deliver most of our own chairs, meaning that your order is in the best hands. You will be given a 2hr time window and on the day of delivery your designated driver will contact you an hour before he’s due to confirm everything’s on schedule. Your driver will bring your furniture directly in to a ground floor room of choice, unpack it and take away the packaging so all you have to do is sit back and relax.
 

Third Party Delivery Partners – certain orders based on weight, size, quantity and destination will be delivered by our trusted third party delivery partners. All details will be discussed when we arrange your delivery with you.
 

 Over run project…
 

If your home renovations are taking longer than expected, your move in date gets delayed or you’re simply not ready to take delivery of your seating, don’t worry! We have a large warehouse facility and we’re more than happy to safely store your chairs until your ready to receive them.
 

Delivery charges…
 

We only ask for a contribution towards the actual cost of delivery. Our charges are calculated depending on the size of your order and your location. We deliver to mainland UK however there are small surcharges for certain postcode zones.
 

Our delivery charges start at £9 and are capped at £49 per order (excluding postcode surcharge zones).
 

Delivery calculations are made in the basket area before you place your order.

Sign up for exclusive subscriber offers
Feefo logo
Follow Us

Web Design Telford

© 2017 The Chair People Limited. Incorporated and registered in England and Wales. Registered address : UNIT A3 , Halesfield 13, Telford, Shropshire, TF7 4PL. Registered number 6912749

X

Enjoy 5% Off

Sign up today to receive exclusive subscriber offers and 5% off your next order - Valid for 30 days

We promise not to share your details with any third parties.
You can unsubscribe at any time.