Lead Time
your design journey
From the moment we receive your design profile, there are several crucial steps prior to placing your order.
- Receiving your complimentary fabric samples
- Personalised quotations tailored to your choices
- The Bum Test - viewing your chosen models of interest
These stages are all necessary steps towards designing your unique custom made Chairs.
How Long Will My Order Take?
Once you’ve finalised the details of your bespoke order, we’ll provide you with a clear production lead time so you’ll know exactly what to expect.
On average, our handcrafted pieces are delivered within 11 to 16 weeks from the date of purchase, with several factors affecting this.
What Affects Lead Times & What to Expect
Several factors can influence your lead time - things like fabric availability, current production capacity, seasonal demand, and where your order is being delivered.
But don’t worry - your design advisor will confirm your estimated lead time before you place your order, so there are no surprises.
Once your payment is processed, you’ll receive a full order confirmation along with a delivery contact date.
From there, everything is in motion - we’ll then make contact by the date specified to arrange your delivery.
Create your design profile today
Ready To start designing?
Answer a few quick questions to create your personal Design Profile.
It only takes 3 minutes.
